REFUSING to accept that she wasn't going to get her money back on a ticket to paradise she had already paid for, the elderly woman became enraged.
She grabbed the Flight Centre assistant's hand, pulled it to her mouth and chomped down on the young woman's digits.
The drama took place at the Flight Centre office at Redbank late last year.
This week Mary Fernando-Pulle, 69, pleaded guilty to assault occasioning bodily harm with her attack on the young office employee.
Fernando-Pulle had gone into the store and attempted to get a refund on the ticket she had purchased because it would not ensure she would receive the trip.
After some argument, Fernando-Pulle suddenly grabbed the young woman's hand and bit it.
Ipswich Magistrates Court heard the duo had become embroiled in a "back and forth" with the tickets in between, but it was only when Fernando-Pulle upped the ante with her unexpected snap that she gained the upper hand.
Fernando-Pulle also tried to hit the manager of the store on the head before leaving.
The court heard the elderly woman had never before faced a court for any criminal offence and was unlikely to offend again.
The offence happened on May 30 last year and Fernando-Pulle was put on a $900, 12-month good behaviour bond.
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