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Recent surveys show increase in phone scams

ARE you a scam victim or have you received scam invitations?

The 2011 losses arising from scam activity totalled almost $85.7 million, a 35% increase on the amount reported in 2010 ($63.5m).

While this is only reported losses, the Australian Competition and Consumer Commission suspects the total could be much higher.

The confidential 2012 scam survey is now online and the Australian Institute of Criminology and the Australasian Consumer Fraud Taskforce is seeking help to understand trends and impacts of criminal consumer scams.

The survey takes five to 10 minutes and will help authorities combat these types of crimes.

Recent surveys have been showing a steep increase in phone scams, both via landline and mobile, since the introduction of VOIP international calling last decade, more sophisticated scams using fake websites to lure older investors to part with their money and dating scams.

While the latter is the least likely scam invitation to be received, they were the single scam most likely to result in a financial loss or the disclosure of personal details, as respondents reported in the 2010 and 2011 survey.

This year's survey can be accessed at aic.gov.au.

Topics:  accc scam


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