DOWNS Microsystems partner John Henderson believes 2013 will see a massive advancement in technology, thanks largely to the National Broadband Network rollout.
Downs Microsystems is a family-owned business that has been operating in the Garden City for the past three decades.
Last year, the company won Business of the Year at the Toowoomba Chamber of Commerce and Industry Business Excellence Awards.
Mr Henderson said the NBN rollout in Toowoomba next month had the potential to be a game changer for city businesses.
"If businesses adopt the NBN properly it will change the face of business," Mr Henderson said.
"We have had customers who have moved their business location based on where the NBN will be available.
"The NBN rollout in Toowoomba will be the big story of 2013."
Mr Henderson said businesses would not be able to operate without technology.
"Technology is extraordinarily important to all businesses," he said.
"If technology stops, or goes down, generally businesses come to a stop as well.
"It is important to have the correct systems in place to ensure this does not occur."
DOWNS MICROSYSTEMS FAST FACTS
- Established in 1982
- Leading supplier of information technology and communication systems
- Toowoomba Chamber of Commerce and Industry 2012 Business on the Year
Mr Henderson said the advancement in technology, especially in the past five years, had seen businesses change the way they operated.
"Technology has really come along way recently," he said.
"Distance is not a factor anymore.
"The speed and availability of information is unbelievable.
"We have customers, depending on the industry, where nearly all their daily business is conducted electronically."
Mr Henderson said a new wave of tech-savvy youngsters was leading the charge.
"It is amazing. People can not function these days without technology," he said.
"It allows people to be connected everywhere. It can be a good thing, but also a bad thing.
"People are becoming obsessive with technology."
Mr Henderson said the use of social media in a business has also changed the way Toowoomba firms did business.
"There is a big push from Generation Y for BYOD (bring your own device) workplaces," he said.
"That was unheard of five years ago.
"Social media has become a massive and crucial part of daily business.
"The next generation will certainly be the champions of that. They will not expect it, they will demand it."
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