SWEET VICTORY: Norco factory manager Mark Harrison (left)and national account manager Scott Bolger with their award-winning ice cream.
SWEET VICTORY: Norco factory manager Mark Harrison (left)and national account manager Scott Bolger with their award-winning ice cream. Patrick Gorbunovs

Norco ice cream scoops a dozen awards

IT'S a sweet victory and testament to their ice-cold talent.

Northern Rivers ice-cream producer Norco has scooped 12 silver medals in this year's Sydney Royal Cheese and Dairy Produce Show awards for its Coles brand ice-cream.

But Norco factory manager Mark Harrison said the win wasn't a surprise.

"As a rule we do quite well in the categories that we enter into, so it wasn't really a surprise," he said.

Some things you might not have known about Norco

The local ice-cream producer entered 18 products and came away with 12 awards.

Norco national account manager Scott Bolger said this year's win was a follow-on from a strong run last year.

"Some of the same ice-creams win the awards year in and year out," he said.

"Obviously the quality's high, and then some of the new entrants start to pick up awards as well."

When asked what the key ingredient was in the award-winning ice-cream, Mr Harrison said locally sourced milk played the biggest part.

"That's probably the No 1 ingredient is the base quality," he said.

"Being 100% farmer-owned, we've got control over the quality from the farm gate, from the farm, right through to production.

"The next key ingredient is the people. We've got a really great team across the whole business, from the factory floor through to senior management who have been with the company for a long time and have a wealth of knowledge."

For example, the new-product development team has more than 60 years' experience between its four members.

"They pick up all the trends, they create the new products, they present them and our contracts, and then they (the contractors) select the best ones from there," Mr Bolger said.

Last year the Coles brand ice-cream range produced by Norco won two gold medals and 10 silver medals at the Dairy Industry Association of Australia Awards.

Stuff you probably didn't know

  • Norco uses between 30 and 40 tonnes of chocolate a week.
  • Produces one million litres of ice-cream a week.
  • Makes two-and-a-half million ice blocks a week.

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