I had occasion fairly recently to have to be admitted to the Lismore Base Hospital in an emergency capacity. While the circumstances of my admission were unexpected, and deeply upsetting to me personally, the care and the professionalism of the staff was nothing short of amazing. The admission staff, doctors and nurses in accident and emergency were extremely prompt and efficient. They continually explained every aspect of my care and encouraged me to ask questions despite having to work very quickly and intently. The staff in the operating theatre and the recovery staff were equally helpful and proficient. The staff in the short stay ward, where I recovered overnight, continued this wonderful level of care and reassurance. I encountered nothing but absolute professionalism medically, and particular consideration and concern in regard to my emotional welfare. In a time of funding constraints, staff shortages and within an obviously busy hospital, I felt like I was the only patient there, such was the attention and excellent treatment I received. I thank the many members of staff who cared for me during my time at the Lismore Base Hospital each person was equally thoughtful and sensitive and it was gratefully appreciated.
I encourage the two tiers of government to increase support to our fantastic public health system and to also remunerate staff for what they are worth, though to me, at a very difficult time, I would place their value at priceless.
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